Privacy Policy

Last updated: September 15, 2025

This Privacy Policy describes how Nydalen Technologies AS (the "Company", "we", "us", or "our") collects, uses, and discloses your personal information (the "Data") when you visit www.resiliq.com (the "Website"), and any related interactions. We may collect personal information through various interactions, including when you utilize our services (collectively the "Services" which include the Website), or otherwise directly provide information to Us.

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a valued customer, visitor, registered user or another individual whose Data is processed pursuant to this Privacy Policy.

By using and accessing any of our Services, you agree to the collection, use, storage, processing and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of our Services.

Should you have any questions or require further information about how we manage personal information, please contact us at privacy@resiliq.com.

Table of content

Types of Collected Data
Cookies and Tracking Technologies
Use of Collected Data
Direct Marketing Communication
Data Storage and Protection
Data Retention and Deletion
Data Sharing and Disclosure
International Data Transfers
Your Privacy Rights
Minor's Rights
Notification Procedures
Links to Other Websites
Changes to this Privacy Policy
Contact Us

1. Types of Collected Data

The following list details the types of personal information we may process:

First and Last Name: To personalize our communication and services.
Address and City: Necessary for billing, shipping, and providing localized services.
Telephone Number and Email Address: Essential for direct communication and support.
Company Name and Company Information: For business-to-business interactions and services.
IP Address and Location Details: Used to customize our services and for analytical purposes.
Information about Your usage and Activity on Our Website: Helps us improve website usability and service offerings.
Browser Fingerprint: Assists in preventing fraud and enhancing security.
Contact History: Maintains a record of our interactions to provide ongoing support.
Mobile devices: When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device, device unique ID, the IP address, mobile operating system, and the type of mobile Internet browser.

2. Cookies and Tracking Technologies

We value your privacy and strive to be transparent about our use of cookies and other tracking technologies on our website. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.

Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

2.1 How We Use These Technologies

Essential Cookies: Necessary for the website's functionality, such as authentication and security. They do not require consent.
Performance and Analytics Cookies: These collect information about how visitors use our website, which pages are visited most frequently, and if error messages are received from web pages. These cookies help us improve our website.
Functional Cookies: Enable the website to provide enhanced functionality and personalization, like remembering your preferences.
Advertising and Targeting Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign.

2.2 Your Choices and Consent

Upon your first visit, our website will present you with a cookie consent banner, where you can:

Accept All Cookies: Consent to the use of all cookies and tracking technologies.
Reject Non-Essential Cookies: Only essential cookies will be used to provide you with necessary website functions.
Customize Your Preferences: Choose which categories of cookies you wish to allow.

You can change your cookie preferences at any time through our Cookie settings feature. Additionally, your web browser allows you to control and limit cookies on your device.

2.3 Changes to Our Cookie Use

We may update our use of cookies and tracking technologies to improve our services or comply with legal requirements.

Any changes will be announced by posting the new Privacy Policy on this page.You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

3. Use of Collected Data

Your privacy is important to us. We believe in using personal information responsibly and process your personal information transparently and in accordance with your preferences and applicable privacy laws. The data we collect serves multiple purposes including but not limited to:

To Provide and Improve Our Services: Your information helps us tailor our offerings to meet your needs more effectively. Personal details like your name, email address, and activity on our website enable us to personalize your experience and offer relevant content.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
Customer Support and Communication: Contact information such as your telephone number and email address is vital for addressing inquiries, providing support, and communicating important updates or offers.
Business Operations and Transactions: Information like your address, VAT number, and company details are essential for processing orders, billing, and fulfilling legal and tax obligations.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
Security and Fraud Prevention: Data such as IP addresses, location details, and browser fingerprints are used to enhance the security of our services, protecting both you and us from fraudulent activities.
Analysis and Development: We analyze information about your use of our website to improve our site's functionality, design, and the services we offer. This includes developing new features and offerings that match our users' interests and preferences.
Legal Compliance and Enforcement: We may use your information to comply with applicable laws, respond to legal requests, and enforce our terms and conditions.
Direct Marketing: With your consent, we may use your contact information to send you promotional messages about new products, special offers, or other information we think you might find interesting.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

4. Direct Marketing Communications

We may use your personal information to send you direct marketing communications about our products, services, promotions, and other relevant information that we believe may be of interest to you via various channels, including but not limited to:

Email
Telephone calls
Social media platforms

Our direct marketing practices are conducted in accordance with applicable data protection laws, including the GDPR and the ePrivacy Directive. We respect your rights and preferences regarding direct marketing communications and are committed to ensuring that our marketing activities are conducted responsibly and ethically.

You have control over the direct marketing communications you receive from us. You can manage your communication preferences by:

Using the unsubscribe link provided in our marketing emails or text messages.
Contacting us directly at privacy@resiliq.com to update your preferences or opt-out of specific marketing channels.

5. Data Storage and Protection

The security of Your Personal Data is important to Us. However please note that no method of electronic storage or transmission over the Internet is 100% secure. While We strive to use all reasonable and commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

We continually review and update our security practices in response to evolving threats and advancements in technology to ensure reasonable protection for your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Below, we outline our practices regarding data storage and protection.

5.1 Data Storage

Location: Personal information is stored in secure servers located in Norway, EU, US. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.
Data Hosting Partners: We partner with reputable data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.

5.2 Data Protection

Encryption: Where applicable, we use encryption and other security technologies to secure your data during transmission and storage.
Access Control: Access to personal information is strictly limited to authorized personnel who have a legitimate business need to access the data. We enforce strict access controls and regularly review permissions.
Security Audits and Monitoring: We monitor our systems for unusual activities to prevent unauthorized access and conduct periodic audits to identify and remediate potential vulnerabilities.

In addition to technical security measures we implemented several organisational procedures:

Employee Training: Our team members are trained on data protection laws, privacy best practices, and our organization's policies and procedures to ensure that they understand their responsibilities.
Privacy Considerations: We integrate privacy considerations into our products, services, and business processes from the outset, following the principles of Privacy by Design and Default.
Feedback Mechanisms: We welcome feedback from our users and stakeholders regarding our data protection practices and use this feedback to inform continuous improvement initiatives.
Adaptive Measures: We adapt our policies, procedures, and practices in response to changes in legal requirements and emerging privacy risks.

6. Data Retention and Deletion

You have the right to delete or request that We assist in deleting the Personal Information that We have collected about You.

Our Services may give You the ability to delete certain information about You from within the Service. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Retention Period: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the information and the purposes for processing it.
Deletion Policy: Once the retention period expires, personal data is securely deleted or anonymized, so it can no longer be associated with an individual.

Please note, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

7. Data Sharing and Disclosure

Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. This commitment extends to how we handle the sharing and disclosure of your personal information in the following situations:

With affiliates. We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With Service Providers. We may share your information with Alphabet Inc. (Google), Meta, Microsoft, Amazon Web Services, Inc., Cloudflare Inc., Stripe Inc., HubSpot Inc., Twilio Inc. who perform services on our behalf, including but not limited to payment processing, data analysis, email delivery, sms delivery, hosting services, customer service, and marketing assistance. We take reasonably necessary steps to ensure that Your data is treated in accordance with this Privacy Policy and remains safeguarded with adequate technical and organisational controls.
For business transfers: If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Legal Requirements and Law Enforcement: Under certain circumstances, we may be required to disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
With Your consent: We may disclose Your personal information for any other purpose with Your explicit consent.

Additionally, we may disclose your personal information in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Nydalen Technologies AS
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

We believe in transparency and providing you with control over your personal information. You will be informed about significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.

8. International Data Transfers

We may transfer your personal information to locations outside of your country of residence, including to countries that may have different data protection laws than those in your jurisdiction. We want to assure you that any such transfers are conducted with the utmost care and in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

As explained in this privacy policy, we use services whose providers are partly located in so-called third countries (outside the European Union or the European Economic Area) or process personal data there, i.e. countries whose level of data protection does not correspond to that of the European Union. Where this is the case and the European Commission has not issued an adequacy decision (Art. 45 GDPR) for these countries, we have taken appropriate precautions to ensure an adequate level of data protection for any data transfers. These include, among others, the standard contractual clauses of the European Union or binding internal data protection regulations.

If a third country transfer is provided for and no adequacy decision or appropriate safeguards are in place, it is possible and there is a risk that authorities in the respective third country (e.g. intelligence services) may gain access to the transferred data in order to collect and analyze it, and that enforceability of your data subject rights cannot be guaranteed.

Your rights and protections regarding the processing and transfer of your personal information remain unaffected by any international data transfers. We are committed to ensuring that your data is treated securely and in accordance with this privacy policy, regardless of where it is processed or stored.

9. Your Privacy Rights

We recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. Below is an overview of your rights and how you can exercise them:

Right of Access (Article 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information about how we process it.
Right to Rectification (Article 16 GDPR): If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.
Right to Erasure ("Right to be Forgotten") (Article 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.
Right to Restriction of Processing (Article 18 GDPR): You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Data Portability (Article 20 GDPR): You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit those data to another controller.
Right to Object (Article 21 GDPR): You have the right to object to the processing of your personal information, under certain conditions, including processing for direct marketing.
Right to Withdraw Consent (Article 7(3) GDPR): Where our processing of your personal information is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint (Article 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.

To exercise any of these rights, please contact us using any of the methods outlined in the Contact Us section below. We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws. Please note, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information.

10. Minor’s rights

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from our Services.

11. Notification Procedures

Upon discovery of a data breach, we will conduct an assessment to determine the nature and scope of the breach, including the types of personal information involved, potential impact on affected individuals, and notification requirements.

Regulatory Authorities: If required by law, we will notify the relevant data protection authorities of the data breach within 72 hours, following the procedures specified by applicable regulations.
Affected Individuals: If a data breach poses a significant risk to your privacy rights and freedoms, we will notify you within 72 hours, providing clear and concise information about the breach, the types of personal information affected, and the steps you can take to protect yourself.
Email Notification: We may notify affected individuals via email, using the contact information provided to us, if feasible and appropriate.
Point of Contact: If you have any questions or concerns about a data breach or believe you may have been affected, please contact us immediately at privacy@resiliq.com

12. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

13. Changes to this Privacy Policy

We may update Our Privacy Policy to stay in compliance with evolving regulations, our obligations and industry best practices. Changes to this Privacy Policy are effective when they are posted on this page.

We may notify You of changes to this Privacy Policy by posting an update on this page, by email, or by a prominent notice on Our Service depending on scope and impact of the change, and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, wish to update your communication preferences or exercise your rights, please contact us by email at privacy@resiliq.com or by mail at:

Nydalen Technologies AS
Oscars Gate 27
NO-0352 Oslo